This Privacy Policy explains how HappyChases Media Works (OPC) Private Limited (“we”, “us”) handles information when you play Stick Shuttle: World Tour (the “Game”) on iPhone. By playing the Game you agree to this policy. If you do not agree, please do not use the Game.
1. Summary
| What | Why | Who sees it |
|---|---|---|
| Random player ID and game progress | Back up your progress | Us (stored on Cloudflare) |
| Display name and daily challenge score | Daily leaderboard | Everyone on the leaderboard |
| Purchase records from Apple | Confirm what you bought | Us and Apple |
| Gameplay analytics (only if you opt in) | Balance and fix the Game | Us |
| Advertising data | Show and measure ads | Google AdMob |
We do not sell your personal information, and we never see your payment card details.
2. Information we collect
2.1 Information that stays on your device
- Your age group. On first launch we ask for your birth month and year. We use it once, on the device, to decide whether you are under 13. We do not store your birthday or send it anywhere; only an “under 13” yes/no flag is kept on the device.
- Your privacy choices (personalised ads, analytics) and game settings.
- Your game progress, which is also backed up as described below.
2.2 Information sent to our servers
Our servers run on Cloudflare. When the Game is online it sends:
- A random player ID and access token. The Game creates these automatically; they are not linked to your name, email or Apple ID. We store only a one-way hash of the token. The token is kept in your iCloud Keychain so your progress can survive a reinstall.
- Device basics: platform (iOS), app version, and when the player ID was created and last used.
- Your game save: progress, coins, gems, unlocked and equipped items, missions, achievements, settings and your in-game display name.
- Daily challenge results: your score, match details (points, duration, longest rally) and display name. Leaderboards are public, so please do not use your real name as your display name.
- Purchase records: when you buy something, Apple sends us a signed record containing the transaction ID, product, purchase and expiry dates, and whether it was refunded. We use it to confirm your purchase. Apple processes the payment; we receive no card or billing details.
- Gameplay analytics (opt-in): only if you turn on “Gameplay analytics”, the Game sends events such as match started or finished, score, screen viewed, tutorial finished, and whether an ad or purchase completed. These are linked to your random player ID, not to your identity. Analytics is off unless you switch it on, and you can switch it off at any time in Settings.
- IP address: your IP address reaches our servers as part of any internet request. We use it briefly to limit abuse (for example, too many new players from one address) and do not store it in our database. Cloudflare may process it for security as described in its own privacy policy.
2.3 Advertising
The Game is free because it shows ads through Google AdMob (Google LLC). Google may collect your device's advertising identifier (only if you allow tracking), IP address, approximate location, device information and how you interact with ads, in order to serve ads, limit repeats, measure performance and prevent fraud.
- Personalised ads are off unless you allow them. You choose in the Game's privacy screen, and iOS separately asks whether the Game may track you. Saying no does not reduce the number of ads or change how the Game plays.
- Users in the EEA, UK and Switzerland are also shown Google's consent form before any ad is requested. You can change your choice any time in Settings → Privacy.
- Rewarded ads (for example “watch an ad to double your coins”) are always optional. The Remove Ads purchase stops between-match ads, and Shuttle Club members see no ads at all.
Learn more: How Google uses information from apps that use its services and Google Privacy Policy.
3. How we use information
- To run the Game, back up and restore your progress, and run the daily leaderboard.
- To confirm purchases and subscriptions and handle refunds.
- To balance difficulty and fix bugs (only with analytics you opted into).
- To show ads that keep the Game free.
- To prevent cheating, abuse and security problems, and to meet legal obligations.
If you are in the EEA or UK, our legal bases are: performance of our agreement with you (running the Game and your purchases), consent (analytics and personalised ads), and legitimate interests (security and abuse prevention).
4. Who we share information with
- Cloudflare, Inc.: hosts our servers and database.
- Google LLC (AdMob): serves and measures ads, as described above.
- Apple Inc.: processes all payments and subscriptions.
- Authorities, where required by law, or to protect our rights or users' safety.
- A successor company, if our business is merged or sold, under this same policy.
5. Children
The Game is suitable for all ages. If you tell us you are under 13, the Game never asks to track you, shows only non-personalised ads, and tells Google AdMob to treat ad requests as child-directed. We do not knowingly collect personal information from children beyond what is described here. Parents or guardians who believe their child has shared personal information (for example a real name as a display name) can contact us and we will remove it.
6. How long we keep information
- Game saves and daily scores: while you play, until you delete them in the Game or ask us to.
- Purchase records: as long as needed for refunds, fraud prevention and tax law.
- Analytics events: up to 3 months in raw form; after that only aggregated statistics remain.
7. Your choices and rights
- Change personalised ads and analytics at any time in the Game's Settings → Privacy.
- Reset your advertising identifier or turn off tracking in iOS Settings → Privacy & Security.
- Delete your data at any time in the Game: Settings → Privacy & data → Delete my data. This permanently deletes your player ID, cloud save and leaderboard scores from our servers and resets progress on your device. Purchase records are kept (unlinked from your player) because Apple and tax law require them.
- Ask us to access or correct the data linked to your player: email saina.bisht@happychases.com with your in-game display name. Deleting the Game only removes data on your device.
- Depending on where you live, you may also have the right to object, restrict processing, and complain to a data protection authority.
8. Security and international transfers
Data is sent over encrypted connections, access tokens are stored only as hashes, and purchase records are verified against Apple's signatures. No system is perfectly secure, so we cannot guarantee absolute security. Our providers may process data in countries other than yours, including the United States.
9. Changes to this policy
We may update this policy. We will change the “Last updated” date above and, for significant changes, tell you in the Game.
10. Contact and Grievance Officer
HappyChases Media Works (OPC) Private Limited
HappyChases, Kursi Cowork, 3rd Floor, LK Logistics and Corporate Park, Raipur, Chhattisgarh 492015, India
Email: saina.bisht@happychases.com
In accordance with the Information Technology Act, 2000 and the rules made under it, our Grievance Officer is Saina Bisht (saina.bisht@happychases.com). Complaints are addressed within 30 days of receipt.